Terms and Conditions

ANNEXURE A

1. The Hillcrest AIDS Centre Trust/WOZA Moya is a Non-Profit Organisation that provides palliative care and support to those affected by HIV and AIDS as well as their families and communities.

2. Delivery policy:  Upon receipt of payment, receipt acknowledgements will be processed within 7 days and confirmed by way of email. 

3. Return and Refunds policy: The provision of goods and services by The Hillcrest AIDS Centre Trust/WOZA Moya is subject to availability. In cases of unavailability, The Hillcrest AIDS Centre Trust/WOZA Moya will refund the donator in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee not exceeding R 500. 

4. Customer Privacy policy: The Hillcrest AIDS Centre Trust/WOZA Moya shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

5. Payment options: accepted Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into The Hillcrest AIDS Centre Trust/WOZA Moya bank account, the details of which will be provided on request.

6. Card acquiring and security Card transactions will be acquired for The Hillcrest AIDS Centre Trust via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.

DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.

Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details: Customer details will be stored by The Hillcrest AIDS Centre Trust/WOZA Moya separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency: The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility: The Hillcrest AIDS Centre Trust/WOZA Moya takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile: This website is governed by the laws of South Africa and The Hillcrest AIDS Centre Trust/WOZA Moya chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature:

26 Old Main Road
Hillcrest, KwaZulu-Natal, 3650

11. Variation: The Hillcrest AIDS Centre Trust/WOZA Moya may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information: This website is run by The Hillcrest AIDS Centre Trust/WOZA Moya (Non-Profit Organisation) based in South Africa trading as WOZA MOYA and with registration number:

Registered Non-Profit Organisation: 005-800 NPO
and Registered Public Benefit Organisation: 130001231

13. The Hillcrest AIDS Centre Trust contact details are:

Hillcrest AIDS Centre Trust
26 Old Main Road
Hillcrest, KwaZulu-Natal, 3650

P.O. Box 2474
Hillcrest, KwaZulu-Natal, 3610

Office Hours:
Monday to Friday, 8am – 4pm

Telephone: +27 31 765 5866

Fax: +27 31 765 8781
Email: info@hillaids.org.za

Skype: hillcrest.aids.centre.trust

Twitter: @Hillcrest_AIDS

Facebook: Hillcrest AIDS Centre Trust

Need more information?

To get in touch with us, please drop us a line or call us.